We have a great team who support our guests at Noelle’s Cottages but it was not until we started to list them that we realised the just how many people are there to help you have a very special holiday. Our longest serving help is also our key person - Alice Thompson. Years ago when the Hall was in different ownership she looked after the household and the family. She has returned to help us in the house but also supervise the running and cleaning of the 3 extra cottages she now oversees. It is Alice who ensures such a high standard of presentation of the cottages and also produces mouth watering scones when Noelle's are not available. She lives next door on the farm and greets the guests if Tim and Noelle are away. Her team consists of Janet and Angela who are also from Middleton, Caroline and Shelagh.
Our children help at times when they are local although Alex, our eldest is the only one usually in the area. He lives in Pickering so can help if there are breakdowns of any sort.
We have very loyal, skilled and responsive trades people - our near resident, highly skilled joiner Keith, Nigel our excellent plumber and our ever willing electrician Alex, who we frequently confuse with our unusual lighting needs!
Our latest arrival is Sarah our assistant who helps with the organisational, clerical and IT issues. She has been working with Noelle to bring in the new booking calendar and online payment system. She ensures we have the right number of sausages, sheets and Shiraz on Saturday mornings. She does the final presentation and flowers for the cottages in our abscence and has an excellent eye for fabrics, colours and so on.
In the garden Stephen Bean guides us with design and keeps us engaged in the development of the various parts of the garden. He designed the cottage gardens as well as the willow house and the yoga garden. He also directs Paul who does much of the hard work when we all meet up on Wednesday mornings. Our youngest supporter is Alice’s grandson, Brad, who arrives on Saturday mornings astride a huge orange mower which does a much better and quicker job than I ever managed to, in under half the time. He also is responsible for replenishing the bird feeders and gathering logs for all the hungry hearths.
A key element of the team is the website design by Design-Farm. Gary and Cheryl have been central to the marketing and presentation of the cottages and continue to encourage evolution of the website.
There will be plenty of others we could mention but this gives an impression of the depth and breadth of people who are on hand to help you if you should need their support.
We wouldn’t go so far as to suggest that Noelle and Tim are redundant but perhaps reassure you that should we be away, you have a great team to ensure you have a memorable and happy stay at Noelle’s Cottages.
